1. Local Delivery
Our local delivery service is offered to most addresses within Central Scotland. Any order placed for local delivery will normally be delivered the NEXT DAY direct to your door. For your convenience specific delivery time slots can be requested on the checkout page. (see available time slots below)
Local Delivery Available to postcodes beginning with – G69, G75, G74, G73, G72, G71, ML11 , ML10, ML9, ML8, ML6, ML5, ML4, ML3, ML2, ML1
Our Local Deliveries are available Monday – Saturday. 4pm – 6pm or 6pm – 8pm time slots are offered for your convenience.
Please Note: Time slots are an estimate.
FREE DELIVERY on all orders over £80. Orders under £80 is subject to £5 delivery charge.
2. Delivery via Courier
Any UK mainland order will normally be dispatched the next day for overnight courier. The earliest delivery day after a bank holiday is Wednesday.
3. Delivery Charges
Our standard delivery charge for UK mainland deliveries is £10.
Orders over £80 to all UK mainland addresses are carriage free. (excluding Scottish Highlands and remote locations)
Scottish Highlands and remote locations will be £20 delivery charge.
Otherwise, simply add the products you would like to your basket and add your delivery address to see the delivery cost.
|ORDER DAY||EARLIEST DELIVERY DAY|
|Saturday and Sunday||Tuesday|
Most remote Scottish deliveries will be made on the same schedule, but please allow an extra 24 hours. If in any doubt please email us with your postcode and when you would like to receive the order by.
Please Note: As these will be delivered by courier we cannot guarantee a time slot and cannot provide deliveries Saturday – Monday.
4. Special Requests
Whether you would like us to deliver to a neighbour, or cut your meat a specific way, we can accommodate most requirements, just ask! We prepare all meat to order, so if there’s something unusual you would like, our skilled butchers can help. Simply add a comment in the “Order Notes” box on the checkout page.
Your meat order is kept cool in transit because we use an insulated expanded polystyrene box, and your meat is packed along with specially designed ice packs.
The insulated expanded polystyrene box is leak proof and sturdy. It keeps the inside cool. Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours. When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.
6. Delivery Method
Hendersons deliveries are made by APC (1 working day) . If you have a preferred choice for a courier please mention under delivery instructions. (this may incur an additional charge)
We will deliver our products in specially designed containers to anywhere in the mainland UK. Any order placed will be dispatched the next working day for overnight courier. APC courier collects the completed orders from Hendersons and delivers them direct to your door. Customers can give additional delivery instructions for their order online at the time of purchase. Deliveries are attempted at least once on the day of delivery. If it is not possible to deliver the package on the day of delivery APC will return the package to the local depot and attempt to deliver on the next working day. Thereafter parcels must be collected from the local delivery depot. If not collected parcels are returned to Hendersons.