1. Local Delivery
Our local delivery service is offered to most addresses within Central Scotland. Any order placed for local delivery will normally be delivered the SAME DAY direct to your door (for orders placed by 12pm) For your convenience specific delivery time slots can be requested on the checkout page. (see available time slots below)
Local Delivery Available to postcodes beginning with – G69, G75, G74, G73, G72, G71, ML11 , ML10, ML9, ML8, ML6, ML5, ML4, ML3, ML2, ML1
Our Local Deliveries are available Monday – Saturday. 4pm -8pm.
Please Note: Time slots are an estimate.
FREE LOCAL DELIVERY on all orders over £80. Orders under £80 is subject to £4.95 delivery charge.
2. Delivery via Courier
Any UK mainland order will be dispatched for NEXT DAY DELIVERY if your order is placed be 12 pm on the preceding day with the exception of Monday delivery which must be placed by 12 pm on the preceding Saturday.
3. Courier Delivery Charges
Our standard delivery charge for UK mainland courier deliveries is £10.
Scottish Highlands and remote locations will be £20 delivery charge.
Otherwise, simply add the products you would like to your basket and add your delivery address to see the delivery cost.
|ORDER DAY||EARLIEST DELIVERY DAY|
|Saturday||Sunday or Monday|
Most remote Scottish deliveries will be made on the same schedule, but please allow an extra 24 hours. If in any doubt please email us with your postcode and when you would like to receive the order by.
Please Note: As these will be delivered by courier you will receive email notification to track your parcel and delivery slot.
4. Special Requests
Whether you would like us to deliver to a neighbour, or cut your meat a specific way, we can accommodate most requirements, just ask! We prepare all meat to order, so if there’s something unusual you would like, our skilled butchers can help. Simply add a comment in the “Order Notes” box on the checkout page.
Your meat order is kept cool in transit because we use an insulated expanded polystyrene box, and your meat is packed along with specially designed ice packs.
The insulated expanded polystyrene box is leak proof and sturdy. It keeps the inside cool. Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours. When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.
6. Delivery Method
Henderson Fine Food Co deliveries are made by DPD (1 working day) . If you have a preferred choice for a courier please mention under delivery instructions. (this may incur an additional charge)
We will deliver our products in specially designed containers to anywhere in the mainland UK. DPD courier collects the completed orders from Henderson Fine Food Co and delivers them direct to your door. Customers can give additional delivery instructions for their order online at the time of purchase. Deliveries are attempted at least once on the day of delivery. If it is not possible to deliver the package on the day of delivery DPD will return the package to the local depot and attempt to deliver on the next working day or leave in your designated safe place. Thereafter parcels must be collected from the local delivery depot. If not collected parcels are returned to Henderson Fine Food Co.